Welcome

Cavendish is dedicated to the provision of high quality call management software solutions for public-facing organisations having a need to record and process inbound and outbound communications, whether by telephone or other electronic media. The common factors in such solutions are always:

• Links to telephony system(s)
• Integration and access to a wide range of corporate information sources e.g. gazetteers, mapping, directories etc.
• Ease of use, especially for new staff
• Automation to reduce the amount of keying and rekeying necessary and minimise errors

• Integration with other existing operational systems
• Closed-loop processes that ensure tasks or work packages are completed
• Extensibility
• Resilience and reliability